Privacy policy

Privacy Policy & Cookie Policy

GENERAL

Below you will find the privacy- and cookie policy of C.E.S. NV with headquarters at Vlaswaagplein 13, 8500 Kortrijk, Belgium. You can reach us on the telephone number: +3256372666 or by sending an email to sales@cesgroup.com. The registration number of C.E.S. NV is BE 0435266417.

With this privacy policy we want to inform you about the data we collect, why we collect it, and how you can control it. Because you have access to our website and can use our products & services, you agree to our policy.

WHAT IS THE IMPORTANCE OF THIS PRIVACY POLICY?

We value your right to privacy and protect your personal data in accordance with the applicable data protection legislation and more specifically with the General Data Protection Regulation (GDPR) and its national implementing legislation.

Further, this Privacy Policy includes important information regarding your rights with respect to the processing of your personal data. Therefore, we encourage you to read this Privacy Policy carefully.

COLLECTION OF PERSONAL DATA

C.E.S. NV collects, registers and processes personal data of her customers, potential customers and users of her website.

With personal data we mean the data that can identify you as a person and that (I) you gave us yourself (II) that we assign to you for using our products and services (III) that we receive through the use of our products and services (IV) that we receive from third parties.

C.E.S. NV AND YOUR PRIVACY

Your privacy is very important to us. In this privacy policy, we inform you about our processing activities concerning personal data that you as person give to C.E.S. NV, and about the way we improve the digital user experience.

Although most of the information on our website and other media is available without the use of personal data, it is possible that we will ask for personal data. Personal data can identify a person and consists of but is not limited to: a name, email address and contact details. Specifically, it comprises about data you give to C.E.S. NV via web forms, emails, telephone calls, but also data concerning services you use or want to use. C.E.S. NV processes these data in compliance with the GDPR.

PERSONAL DATA THAT C.E.S. NV PROCESSES OF WEBSITE VISITORS

C.E.S. NV can collect data via the website of a non-personal nature such as an anonymized IP-address, browser type, device, operating program, suspected location, day and hour of visit, visited pages, the domain name of the website that linked you to ours. We do this for statistical means and it makes it possible for us to continuously optimize our website for you and our future visitors.

For the processing of the web statistics we use Google Analytics, a service that Google Inc. offers. Google Analytics collects data by means of cookies and this to track the website of C.E.S. NV, to make reports about the activities and to make it available to other services of Google. Google can use the collected data for advertising. C.E.S. NV has set up the Google Analytics account in such a way that your IP-address gets anonymized. You can find the Privacy Policy of Google here.

It is possible that the website of C.E.S. NV keeps system logs to make sure the website works well. The IP-address from you as user can be stored there.

PERSONAL DATA THAT C.E.S. NV PROCESSES FROM POTENTIAL CUSTOMERS.

We offer contact forms on our site. When filling in and sending out a digital form, you give us the permission to answer your request for information and this via email, post or telephone call. It is possible that these messages are saved in our mailbox. Your data is saved in our CRM-system from the moment that there is a request for documentation or a quotation.

By opting in for our mailing list, your email address will be added to the contact list of Microsoft Dynamics 365. With that you can receive emails of informative and/or commercial nature. Also, when you become a customer of C.E.S. NV, your email address can be added to this list because the emails can be relevant for you. In every email we provide an easy opt-out. The email marketing software C.E.S. NV uses is: Microsoft Dynamics 365. You find their privacy policy here.
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PERSONAL DATA THAT C.E.S. NV PROCESSES WHEN YOU APPLY FOR A JOB.

C.E.S. NV provides application forms via the website. By filling in and sending out the digital application, you give C.E.S. NV permission to process the data for the application. C.E.S. NV answers an application via email or via a telephone call and holds the data for the legal period, being one month or one year with permission.

PERSONAL DATA THAT C.E.S. NV PROCESSES FROM CUSTOMERS.

Personal data of customers and former customers are processed for these specific goals:

• Answering your questions
• The processing of quotation requests by us or other parties that are involved
• The processing of orders and the execution of deliveries
• Corporate administration and accountancy
• The execution of closed agreements
• Providing support for products or services that you have purchased from us
• Customer satisfaction research or market research
• Contact via email for information about products or services of C.E.S. NV
• Draw up web statistics and improving the digital user experience

It is always possible to resist against direct marketing by contacting C.E.S. NV.

WITH WHOM DO WE SHARE YOUR PERSONAL DATA?

We share data within the C.E.S. NV.

We will implement appropriate safeguards when transferring your personal data to third parties. If necessary, we will for example conclude a processing agreement specifying the limitations to the use of your personal data and the obligations with respect to the security of your personal data.

Your personal data and your profile will not be sold to third parties for marketing purposes.

HOW LONG DO WE KEEP YOUR DATA?

For the retention period of data we appeal as much as possible to the statutory retention periods. If no legally prescribed retention period is determined for processing, we will make an estimate of the period within which we can reasonably still require the data for the intended purpose. After this storage period, the data will be permanently deleted.

If you wish that C.E.S. NV stops using your personal data, you can contact us at sales@cesgroup.com.
Ce site web utilise des cookies Le site web de CES N.V. utilise les cookies fonctionnels. Dans le cas de l'analyse du trafic ou des publicités du site web, les cookies sont également utilisés pour partager des informations sur votre utilisation de notre site, avec nos partenaires d'analyse, les médias sociaux et les partenaires publicitaires, qui peuvent les combiner avec d'autres informations que vous leur avez fournies ou qu'ils ont collectées en fonction de votre utilisation de leurs services.
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